Frequently asked
questions
FAQs
Q: Do all tips go to the team?
A: Every penny of our Optional Service Charge goes directly to our team
Q: What time is the Tony Macaroni Presto Menu served?
A: The Presto menu is available Monday – Thursday 12-6.30pm & Friday 12-5pm
Q: Are you looking for staff?
A: We are always looking for great people- please refer to our recruitment section.
Q: Do you cater for different allergens?
A: We have a full allergen guide in each restaurant and our team are trained to navigate you through the menu.
Q: Do you have Halal options?
A: Our chicken is halal and if you let our team know, we will make sure your meal is prepared separately.
Q: Do you have gluten free options?
A: All of our Pastas and Risottos can be prepared with Gluten Free Ingredients, be sure to tell our team who are at hand to guide you.
Q. Do you offer NHS or Student Discount?
A. We don’t offer these discounts, but have great deals including our Presto Menu and Sunday offerings.
Q: Do you do parties?
A: We love hosting special occasions and are very flexible to working with your needs.
Q: Is your food fresh?
A: Yes- all our food is made fresh on site.
Q: Do you do take away?
A: Yes- in select locations we offer home delivery direct through our website, alternatively guests can order through our delivery partner deliveroo and Just Eat. All Tony Macaronis’ offer collection orders for take away.
Q: What time frame do I get on my gift vouchers?
A: Vouchers can be used within 6 months from date of purchase.
Q: ‘Has Tony Macaroni signed up to the Better Chicken Commitment?’
A: Tony Macaroni has adopted the Better Chicken Commitment for 100% of the chicken (fresh/frozen/processed) in our entire UK supply chain, and will meet all the standards in it by 2026 at the latest.
Q: Does Tony Macaroni use free range eggs?
A: Yes, in 2018 we committed to working alongside The Humane League UK to improve animal welfare, and stated that we would be 100% free range on all eggs by 2020 across the entire Viva Italia portfolio. We are proud to report that we have met this commitment, and confirm that 100% of our egg supply (shell & ingredient) is now free range.
If you have a question that is not answered above, please feel free to get in touch.